Tq99 FAQ — Answers to All Your Questions

Only one account can be created per mobile number. Under tq99's policy, if a person is found to have multiple accounts, all of them will be permanently closed and all balances may be forfeited. Stick to one account only.

You must be at least 18 years old to register on tq99. If an underage user creates an account and is identified during verification, the account will be permanently closed. This rule is strictly enforced as part of our responsible gaming commitment.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Once verified, you can set a new password. The whole process takes under 2 minutes.

Withdrawals above a certain amount may require identity verification (KYC). You'll need to submit a photo of your National ID or passport. This process is completely secure and helps protect your account.

tq99 supports deposits via all major mobile banking services, including bKash, Nagad, and Rocket. Deposits are credited to your account instantly. Bank transfers are also supported, though they may take a little longer.

The minimum deposit and withdrawal amount is ৳500. Maximum limits vary depending on the payment method. Higher limits apply for VIP members.

Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours. bKash, Nagad, and Rocket usually have the fastest processing times. Verified accounts enjoy even quicker withdrawals.

First, note down your transaction reference number. Wait 15 minutes. If the issue persists, email support@tq99.im with that reference number. Our team will resolve it promptly.

tq99 does not charge any withdrawal fees. However, the payment provider (bKash, Nagad, etc.) may apply their own transaction charges, as determined by their respective policies.

Get a 100% welcome bonus on your first deposit after opening a new account. Deposit ৳1000 and play with ৳2000 in total. No bonus code needed — it's credited automatically within 30 minutes of your deposit.

To withdraw your bonus, you need to meet the wagering requirements — typically 15 to 20 times the bonus amount. Terms may vary for each bonus, so Promotions page View details.

Log in every day and you'll see a "Daily Bonus" option on your dashboard. Click it to claim a spin or cash bonus. Log in for 7 consecutive days and you'll unlock a special reward.

Yes, tq99 has a referral program. When someone registers using your referral link and makes their first deposit, you earn a commission. You can find your referral link in the "Referral" section of your dashboard. The more friends you refer, the more you can earn.

tq99 lets you bet on 30+ international and local sports, including cricket, football, kabaddi, tennis, basketball, and hockey. Live betting, pre-match betting, and virtual sports are all available. To learn more, Bet Page View.

Yes, tq99 offers a full live betting experience. You can place bets in real time while a match is in progress, with live odds updated as the action unfolds. Live scores and stats are also available to help you make better decisions.

Yes, tq99's Live Casino lets you play baccarat, roulette, blackjack, and more with real dealers. Enjoy the authentic casino experience from home via HD streaming.

Odds on tq99 are set in line with international standards, taking into account statistics, team form, match conditions, and other relevant factors. During live matches, odds are updated in real time as the game progresses.

tq99's Betting Tips page Get daily expert analysis and predictions. Tips for cricket, football, and more are provided for informational purposes — always use your own judgment before placing a bet.

Yes, tq99 is a fully secure and licensed betting platform. It uses 256-bit SSL encryption, undergoes regular security audits, and follows strict data protection policies. Millions of Bangladeshi members use it without any issues.

tq99 never sells or shares your personal information with third parties. Your data is used solely for service delivery and security purposes. To learn more, Privacy Policy View.

Email support@tq99.im immediately and request a temporary account lock. Then reset your password by verifying an OTP sent to your registered mobile number. Our security team will act quickly.

Download the tq99 app directly App Page Both Android and iOS versions are available for download. If you can't find it directly on the Google Play Store or App Store, visit our website for the download link.

To install the APK on Android, you need to enable the "Unknown Sources" option. Go to Settings → Security → allow installation from Unknown Sources. Then tap the downloaded APK file to install. If you run into any issues, contact us at support@tq99.im.

Yes, you can use the same account on both the tq99 mobile app and website. Simply log in with your username and password on any device — your balance, betting history, and bonuses stay fully synced across all platforms.