Betting is entertainment, not a solution to life's problems. At tq99, we want you to stay in control, respect your limits, and enjoy the game. Responsible gaming tools, guides, and support — all in one place.
Responsible gaming at tq99 is more than following rules — it's a mindset. When betting shifts from enjoyment to stress, that's when problems begin. We want you to always play with awareness, within a set budget, and with a smile. If you lose, keep calm — this is entertainment, not an investment.
Our dedicated features for responsible gaming
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Betting will automatically stop once you've reached a set loss amount. This feature protects you from chasing losses in the heat of the moment.
Set a time limit for each session before you start. Once the time is up, the platform will remind you to take a break and can end the session if needed.
Temporarily suspend your account for a set period. You can set a cooling-off period of 1 day to 6 weeks, during which deposits and bets will not be possible.
If you feel betting is having a negative impact on your life, activate a permanent or long-term self-exclusion. This request takes effect immediately.
You'll receive automatic alerts after long playing sessions or significant losses. These notifications help you make timely decisions.
Using tq99's responsible gaming tools is straightforward. You can enable or adjust any of these features at any time from your account settings.
Log in to tq99 with your mobile number and password.
Click the profile icon in the top right corner and look for the "Responsible Gaming" option.
Set a deposit, loss, or session limit — whichever you need.
Confirm with OTP. The limit will take effect immediately.
Daily, weekly, or monthly — choose any period that works for you. Limit reductions take effect immediately.
Set a maximum stake per bet and stick to it — no more placing big bets on impulse.
Take a break from 1 day up to 6 weeks. Deposits will be paused for the duration.
Close your account for 6 months, 1 year, or permanently. Apply through support.
Reducing a limit or activating self-exclusion takes effect immediately. A request to increase a limit only takes effect after a 7-day cooling period — this waiting period is in place to help you make a decision with a clear head.
If you notice these signs, pause and take a moment to assess yourself
Repeatedly betting to recover money you've lost is one of the first signs of addiction.
Using money meant for household expenses, debts, or savings on betting is a serious warning sign.
If betting is straining your relationships with loved ones or causing you to be secretive, take it as a warning sign.
Feeling restless or anxious when you're not betting is a sign of psychological dependence.
If betting is affecting your sleep or appetite, it's starting to take a physical toll.
If you find yourself lying to family or friends about your betting, seek help right away.
Check in with yourself using these simple questions
Answer the following questions honestly:
1. In the past month, have you spent more on betting than you had budgeted for?
2. After a loss, have you placed more bets to try to win back what you lost?
3. Have you been hiding your betting from family or friends?
4. Do you feel restless or uneasy when you're not playing?
Tq99 is here for you — anytime
Chat directly with our support team at any time — we're here to help with any responsible gaming concerns.
Email us for self-exclusion or specialist support. We'll respond within 24 hours.
Our specialist team can help you build a responsible gaming plan that works for you.
Seeking help is nothing to be ashamed of. Many people face these kinds of challenges at some point. tq99 is ready to support you with complete confidentiality and respect. Reach out to us today.
Tq99 is exclusively for members aged 18 and above. Keeping minors away from betting is a responsibility we take seriously.
If you think a family member is overusing tq99 or any other betting platform, don't wait — take action now.
We want you to play, enjoy, and stay within your limits. tq99 offers all the responsible gaming tools you need, support in Bengali, and a commitment to your safety.